Discover who we are – watch our new video

Welcome to our headquarters in Mepal, where innovation, passion, and teamwork drive everything we do. From our busy warehouse to our bustling insect farm, we work hard every day to provide you with the high-quality products you trust and rely on.

As a family-owned business, customer satisfaction is at the heart of our business. Whether it's fulfilling orders or providing expert support, we're dedicated to making sure you have everything you need to stock your store with top-tier Arcadia and HabiStat products. Our friendly customer service team is available five days a week, and our online store is open 24/7 so you can order when it suits you.

For our international customers, we proudly supply our Arcadia and HabiStat brands, helping reptile keepers around the world access the best products for their pets.

But we don't just offer great products and reliable service. We go the extra mile with a variety of services, including order tracking, marketing support, care sheets, and more. Be sure to explore our useful links page for all the extra support we offer.

Take a behind-the-scenes look at our bustling headquarters and see the dedicated work that happens here every day. Watch the video below