Warranty Policy for Trade Customers


See below for a list of products which come with a warranty period. For a warranty claim contact support@monkfieldnutrition.co.uk including details of the product, fault and date of purchase. Note: You will be liable for any postage charges to return the product to Monkfield Reptile.

Please contact us by email at support@monkfieldnutrition.co.uk or call 01223 208261.

Product RangeCodesWarranty Length
Heating
HabiStat Dimming Thermostat HTDB, HTDBHR, HTDW, HTDWHR, HTDBX, HTDBHRX, HTDWX, HTDWHRX, HTDBAU, HTDBHRAU 5 Year
HabiStat Mat Stat HTMB1, HTMW1, HTMB1X, HTMW1X, HTMB1AU, HTMW1AU 5 Year
HabiStat Temperature Thermostat HTTB1, HTTW1, HTTB1X, HTTW1X, HTTBAU, HTTWAU 5 Year
HabiStat Pulse Thermostat HTPB, HTPBHR, HTPW, HTPWHR, HTPBX, HTPBHRX, HTPWX, HTPWHRX, HTPBAU, BTPBHRAU, HTPWAU, HTPWHRAU 5 Year
HabiStat Digital Thermostat HTDT, HTDTD, HTDD, HTDTX, HTDTDX, HTDDX, HTDDAU, HTDTAU, HTDTDAU, HTDWAU, HTDWHRAU 1 Year
HabiStat Carbon Cloth Heat Mat HHMC6, HHMC11, HHMC27, HHMC23 1 Year
HabiStat Carbon Printed Heat Mat HHMP6, HHMP11, HHMP27, HHMP23, HHMP6X, HHMP11X, HHMP27X, HHMP23X 1 Year
HabiStat Heat Mat HHM4, HHM6, HHM11, HHM17, HHM23, HHM29, HHM35, HHM47, HHMA11, HHMA17, HHMA23, HHMA4, HHMA6, HHM4X, HHM6X, HHM11X, HHM17X, HHM23X, HHM29X, HHM35X, HHM47X, HHMA11X, HHMA17X, HHMA23X, HHMA4X, HHMA6X 1 Year
HabiStat Heat Strip HHS17, HHS23, HHS35, HHS47, HHS17X, HHS23X, HHS35X, HHS47X 1 Year
HabiStat High Power Adhesive Mat HHMHA11, HHMHA17, HHMHA23, HHMHA6, HHMHA11X, HHMHA17X, HHMHA23X, HHMHA6X 1 Year
HabiStat Ceramic Heat Bulb Holder HBCH 1 Year
HabiStat Spot Lamp Fitting HBFS 1 Year
HabiStat Black Plastic Heat Bulb Holder with Fixings HBH 1 Year
Lighting
Arcadia LumenIZE Pro T5 UVB Kit RARLZ24D, RARLZ24F, RARLZ24R, RARLZ39D, RARLZ39F, RARLZ39R, RARLZ54D, RARLZ54F, RARLZ54R, RARLZ24DX, RARLZ24FX, RARLZ24RX, RARLZ39DX, RARLZ39FX, RARLZ39RX, RARLZ54DX, RARLZ54FX, RARLZ54RX, RARLZ24DY, RARLZ24FY, RARLZ24RY, RARLZ39DY, RARLZ39FY, RARLZ39RY, RARLZ54DY, RARLZ54FY, RARLZ54RY, RARLZ24DZ, RARLZ24FZ, RARLZ24RZ, RARLZ39DZ, RARLZ39FZ, RARLZ39RZ, RARLZ54DZ, RARLZ54FZ, RARLZ54RZ, RARLZ8S, RARLZ8SX, RARLZ8SY, RARLZ8SZ, RARLZ14S, RARLZ14SX, RARLZ14SY RARLZ8SY, RARLZ8SZ 1 Year
Arcadia LumenIZE Jungle Dawn RARLJ1, RARJL2, RARLJ3, RARLJ4, RARLJ5, RARLJ1X, RARJL2X, RARLJ3X, RARLJ4X, RARLJ5X, RARLJ1Y, RARJL2Y, RARLJ3Y, RARLJ4Y, RARLJ5Y, RARLJ1Z, RARJL2Z, RARLJ3Z, RARLJ4Z, RARLJ5Z 1 Year
Arcadia T5 UVB Mini Kit RADBR8S, RADBR8SX 1 Year
Arcadia T5 UVB Kits CADBR54B, RADBR54F, CADBR54BX 1 UVB
Arcadia Mini UVB Kit CADBR8, CADBR8X 1 Year
Arcadia 2nd Generation UV Basking Lamp RSMA80E27, RSMA100E27, RSMA160E27, RSMA100E26Z 1 Year
Arcadia Electronic T5 Control Unit RACRE154, RACRE1U5, RACRE254, RACRE2U5, RACRE154X, RACRE1U5X, RACRE254X, RACRE2U5X 1 Year
Arcadia Euro-Range Desert RFRP15, RFRP18, RFRP25, RFRP30, RFRP38, RFR15, RFR18, RFR25, RFR30, RFR38 UVB 9-12 months
Arcadia Reflector Clamp Lamp With Ceramic Holder RARM160, RARMG160, RART75, RARTG75, RARM160X, RARMG160X, RART75X, RARTG75X, RARM160Z, RARMG160Z, RART75Z, RARTG75Z, RARM160Y, RARMG160Y, RART75Y, RARTG75Y, 1 Year
Arcadia T8 Control Units RACR15, RACR18, RACR30, RACR36, RACUP15, RACUP18, RACUP30, RACUP36, RACR15X, RACR18X, RACR30X, RACR36X, RACUP15X, RACUP18X, RACUP30X, RACUP36X 5 Year
Arcadia D3+ Reptile Lamp RFD3P14, RFD3P15, RFD3P18, RFD3P25, RFD3P30, RFD3P36, RFD3P38, RFD3P24T5, RFD3P39T5, RFD3P54T5, RFD3D24T5, RFD3D39T5, RFD3D54T5, RFD324T5, RFD339T5, RFD354T5, RFD314, RFD315, RFD318, RFD325, RFD330, RFD336, RFD338 UVB 1 Year
Arcadia Natural Sunlight RFSU14, RFSU15, RFSU18, RFSU30, RFSU36 UVB 1 Year
Arcadia UV Flood RAU55R 1 Year
Arcadia T5 IP67 Controllers FACE2U8, FACU08, FACE154, FACE1U5, FACE254, FACE2U5, FACE2U8X, FACU08X, FACE154X, FACE1U5X, FACE254X, FACE2U5X 1 Year
Arcadia T8 IP67 Controllers FACU15, FACU18, FACU30, FACU36, FACU15X, FACU18X, FACU30X, FACU36X 5 Year
Arcadia T5 UVC Lamps FFG04, FFG06, FFG08, FFG16 1 Year
Arcadia T8 UVC Lamps FFG15, FFG25, FFG30, FFG55 1 Year
Arcadia Compact UVC Lamp FFGC05, FFGC07, FFGC09, FFGC11, FFGC13, FFGC13T, FFGC18, FFGC24, FFGC36, FFGC55 1 Year
Arcadia Compact Lighting Unit RA1LS0144N 1 Year
Arcadia Ceramic Lamp Holder & Bracket RADCH, RADCHP, RADCHX, RADCHPX, RADCHPY 1 Year
Arcadia Jungle Dawn RAJDP1, RAJDP2, RAJDP3, RAJDP4, RAJDP1X, RAJDP2X, RAJDP3X, RAJDP4X, RAJDP1Z, RAJDP2Z, RAJDP3Z, RAJDP4Z, RAJDP1Y, RAJDP2Y, RAJDP3Y, RAJDP4Y 1 Year
Arcadia Pro T5 UVB Kit RARTP8S, RARTP8SA, RARTP24D, RARTP24F, RARTP24R, RARTP39D, RARTP39F, RARTP39R, CARTP54B, RARTP54D, RARTP54F, RARTP54R, RARTP14S, RARTP8SX, RARTP8SAX, RARTP24DX, RARTP24FX, RARTP24RX, RARTP39DX, RARTP39FX, RARTP39RX, CARTP54BX, RARTP54DX, RARTP54FX, RARTP54RX, RARTP14SX,RARTP8SZ, RARTP8SAZ, RARTP24DZ, RARTP24FZ, RARTP24RZ, RARTP39DZ, RARTP39FZ, RARTP39RZ, CARTP54BZ, RARTP54DZ, RARTP54FZ, RARTP54RZ, RARTP14SZ, RARTP14SY, RARTP8SY 1 Year
Arcadia ShadeDweller RFD3SD08, RFD3SDA08, RFD3SD14 1 Year
Arcadia Thermal Zoo Pro RARTZ1, RARTZ1X, RARTZ1Y, RARZ1Z
Others
HabiStat Humidifier HDH01, HSH01X, HSH01AU 1 Year
HabiStat Rainmakers HSRM, HSRMP, HSRMX, HSRMPX 1 Year
HabiStat Starter Kit HSLGSK, HSLGSKB, HSSK, HSSKB, HSTTSK, HSTTSKBLK, HSLGSKX, HSLGSKBX, HSSKX, HSSKBX, HSTTSKX, HSTTSKBLKX Thermostat 5 Year, other electricals 1 Year
HabiStat Accessory Kit HSCGAK, HSLGAK, HSSAK, HSTTAK, HSCGAKX, HSLGAKX, HSSAKX, HSTTAKX Thermostat 5 Year, other electricals 1 Year
Bird
Arcadia Bird Lamp Standard Output CFB08 UVB 1 Year
Arcadia Bird Lamp High Output CFB54T5 UVB 1 Year
Arcadia Bird Lamp CFB15, CFB18, CFB30, CFB36, CFB58 UVB 9-12 months
Arcadia PureSun Bird CPSMIN8, CPSMIN14, CFBPS14, CPSCLRK1, CPSMIN8X, CPSMIN14X, CPSCLRK1X, CPSMIN8Z, CPSMIN14Z, CPSCLRK1Y, CPSMIN14Y, CPSMIN8Y 1 Year