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  • Delivery Information | Monkfield Reptile

Delivery Information

We always strive to get your order to you as quickly as possible, whether by post, courier, or our own fleet of vans (UK only).

When Should I Order?

All UK orders placed before 2pm Monday to Thursday will be processed for despatch the same day. We aim to despatch overseas orders as soon as possible.

If you would like to arrange a Saturday delivery please contact the customer services team on 01223 208261 to arrange (subject to additional delivery costs). Weekend deliveries are at customers own risk.

UK Delivery Costs (excluding Northern Ireland and Highlands & Islands)

If your order value is over £350 (net of VAT), delivery will be Free of Charge. Please see below delivery costs for orders below £350.

  • Post up to 2Kg - £5.50
  • Courier Next Day - £7.95
  • Courier Before 12 - £11.95
  • Monkfield Van - £10.90

Delivery charges are calculated on order weight.

Please note:

- If your order contains Frozen products, your will only be offered Courier delivery before 12 and there is a minimum order quantity of 10 frozen items. If ordering less than 10 frozen items an additonal packaging charge of £3.50 will be added.

- We are only able to deliver live animals on our own vans, with the exception of some smaller animals which can go via courier.

Northern Ireland and Highlands & Islands Delivery Costs

If your order value is over £400 (net of VAT), delivery will be Free of Charge. Please see below delivery costs for orders below £400.

  • Highlands and Islands 48 hour service: £15.00 for up to 20kg
  • Northern Ireland 48 hour service: £24.00 for up to 20kg

Depending on location - Some customers will have the option for van delivery (£20 charge).

Overseas Delivery

  • Orders under €5,000 will have final delivery costs confirmed before shipping
  • Orders over €5,000 are delivered free of charge
  • or further information regarding delivery costs for overseas shipping please contact us on sales@monkfieldnutrition.co.uk

Still have a question?

No problem! Contact us on 01223 208261 or sales@monkfieldnutrition.co.uk